Solution Engineering

We engineer automated systems that actually work in production.

Operations drowning in manual work?

Vortiqal builds real-time operational platforms, IoT data pipelines, and production-grade infrastructure for businesses where downtime costs money. Not code factories. Not body shops. Real engineering depth.

Real-time systemsBackend architectureData pipelinesAI integration
“Clients don't need code. Clients need solutions. Code is just the tool.”

Problems we solve

We don't start with code. We start with your problem.

Most agencies ask “what do you want built?” We ask “what's actually broken?” The difference shapes everything that follows.

The problem

Operations are drowning in manual work

Symptoms
  • Teams spending hours on spreadsheets
  • No single source of truth
  • Decisions made on gut, not data
How we solve it

We build automated workflows and real-time dashboards that replace manual chaos with system-driven clarity.

The problem

Real-time visibility doesn't exist

Symptoms
  • GPS data scattered across tools
  • No live tracking of operators/fleet
  • Alerts come too late to act
How we solve it

We engineer live tracking systems, event pipelines, and map-based control rooms that show what's happening now.

The problem

Backend can't keep up with growth

Symptoms
  • APIs timing out under load
  • Database queries taking forever
  • Deployments are scary and manual
How we solve it

We refactor architectures, optimize critical paths, and build CI/CD pipelines that make scaling boring.

The problem

Data exists but insights don't

Symptoms
  • Reports take days to generate
  • No one trusts the numbers
  • Analytics tools gather dust
How we solve it

We design data pipelines, reporting engines, and BI dashboards that turn raw data into decisions.

Notice: We lead with problems, not technologies. The tech stack comes after we understand what you're solving.

How we think

Engineering philosophy, not just process.

We're not a ticket queue. We're engineers who think about your problem like it's our own. That shapes how we work.

Problems before technology

We don't pick a framework and force-fit your problem. We understand what you're solving, then choose the right tool.

Tech stack decisions come after discovery, not before.

Depth over speed

We'd rather spend a week understanding root causes than months fixing symptoms. Diagnostics are part of delivery.

Every engagement starts with system teardowns.

Honest over polite

We'll tell you if your idea won't work, if the timeline is unrealistic, or if we're not the right team. No yes-men here.

We've turned down projects that didn't fit.

Small by design

We cap engagements to stay precise. Growth isn't our goal—impact is. You get founder-level attention, always.

2 concurrent initiatives max.

The non-negotiable

We're not here to say yes to everything.

We'll push back on unstable ideas. We'll tell you if a timeline is unrealistic. We'll say no if we're not the right team. Our job is to solve your problem, not to make you feel good about a bad decision.

This is why we work with fewer clients, not more.

Case study

Real-time production systems for enterprise clients.

A unified operations ecosystem built for OptiTrac, a New Zealand IoT + Software solutions provider. Modular architecture, production-grade systems, and real-time infrastructure that enable OptiTrac to deliver comprehensive solutions to their end clients.

New ZealandEnterprise IoT & Software Solutions Provider - Builds and delivers white-label platforms, SaaS products, and turnkey systems for industrial clients requiring site-specific operational solutions

OptiTrac

Active partnership since Since 2024 (Active)

ReactReact NativeNode.jsMongoDBAWS ECSAWS EFS
The situation

OptiTrac required a foundational transformation: moving from fragmented tooling to a unified platform architecture that could scale across multiple enterprise clients. The challenge wasn't just building features—it was engineering systems that handle real-world edge cases: unreliable networks, fragmented IoT data streams, high-frequency GPS telemetry, and multi-tenant isolation. We built production-grade infrastructure with strict ordering guarantees, zero-duplicate ingestion, offline-first mobile architecture, and sub-second real-time synchronization. Every system was designed for reliability first, scalability second—because in industrial environments, downtime means lost production, safety risks, and client churn.

Problems we inherited
  • Platform Fragmentation Limiting Scale: OptiTrac's competitive advantage depended on offering integrated solutions, but their systems were siloed. Each client deployment required custom integrations, increasing time-to-market and operational overhead. This fragmentation prevented OptiTrac from scaling efficiently across multiple enterprise clients and undermined their platform play strategy.
  • Client Operations Drowning in Manual Work: OptiTrac's enterprise clients (mines, construction sites) were spending significant time on manual data entry and spreadsheet-based workflows. Delayed reporting meant decisions were reactive, not proactive. This operational friction limited client satisfaction and prevented OptiTrac from demonstrating the full ROI of their solutions.
  • IoT Data Integrity Eroding Client Trust: Production-critical IoT data streams were unreliable: fragmented packets, out-of-order events, and duplicate records led to incorrect production counts and broken operational cycles. When data accuracy fails in industrial environments, client trust deteriorates quickly—creating retention risk and limiting expansion opportunities.
  • Real-Time Gap Reducing Competitive Differentiation: Enterprise clients expected real-time operational visibility, but OptiTrac couldn't deliver sub-second synchronization across mobile apps and web dashboards. This capability gap prevented OptiTrac from positioning themselves as a premium, technology-forward provider—limiting their ability to command higher pricing and win competitive deals.
How we solved them
  • Modular Platform Architecture Enables Rapid Deployment: Architected IMOS as a unified, modular ecosystem with 14+ integrated modules (shift planning, safety compliance, maintenance, production analytics, operator tracking). The modular design enables OptiTrac to rapidly deploy solutions across new client sites—reducing implementation time from months to weeks while maintaining platform consistency.Impact: OptiTrac can now scale client deployments efficiently. The unified platform eliminates integration overhead, reduces implementation costs by ~60%, and enables OptiTrac to offer premium integrated solutions instead of point tools—directly improving margin and competitive positioning.
  • Offline-First Mobile Architecture for Field Reliability: Built Shadow Device mobile app with offline-first architecture, crash-safe persistence, and intelligent sync queues. Operators can track journeys, log activities, and manage workflows even in connectivity-poor mining/construction sites—ensuring zero data loss and continuous operations.Impact: OptiTrac's solutions now work reliably in harsh field conditions where competitors fail. Client satisfaction improved because operators never lose work due to connectivity issues—strengthening retention and enabling OptiTrac to win deals in remote/rugged environments where reliability is non-negotiable.
  • Enterprise-Grade Data Ingestion with Zero-Duplicate Guarantees: Designed distributed TCP ingestion server with Redis atomic locks and SQS FIFO queues to handle fragmented IoT packets, late-arriving events, and network instability. The architecture ensures strict ordering, zero duplicates, and 100% data integrity even under high concurrency.Impact: Production-critical data accuracy restored—eliminating client complaints about wrong counts and broken cycles. This data trust foundation enables OptiTrac to expand into higher-stakes operational decisions where accuracy directly impacts client revenue. Client retention risk eliminated.
  • Sub-Second Real-Time Synchronization Across All Devices: Built WebSocket framework with Redis-backed pub/sub, reconnection storm handling, and subscription management. Mobile apps and web dashboards stay perfectly synchronized—operators, supervisors, and management see identical real-time truth across all devices instantly.Impact: OptiTrac now delivers true real-time visibility that competitors cannot match. Clients make faster operational decisions, catch issues before they escalate, and demonstrate measurable productivity gains—enabling OptiTrac to command premium pricing and differentiate in competitive bids.
What we delivered

Complete platform transformation: enterprise operations suite (IMOS) with 14+ integrated modules, production-grade React Native mobile app with offline-first architecture, distributed TCP ingestion server handling fragmented IoT streams, real-time WebSocket framework with Redis-backed synchronization, and specialized platforms for asset tracking, material movements, and analytics. Architecture emphasizes modularity (enables rapid client deployment), data integrity (atomic locks, FIFO queues, strict ordering), and high availability (self-healing, failover mechanisms, production-tested). All systems deployed and handling real operational loads across multiple client sites.

Key systems delivered
IMOS (Integrated Mining Operations System)

Enterprise Operations Platform

Enterprise platform with 14+ integrated modules: shift planning, safety compliance (PSC), maintenance workflows, real-time operator tracking, production analytics, KPI dashboards, and multi-mine configurations. Built with reusable components enabling rapid deployment across operational contexts. Full-stack React/TypeScript frontend with Node.js/Express backend, real-time WebSocket infrastructure, and MongoDB database.

Material Movements Platform

Real-Time Production & Geospatial Tracking System

Complete material movement tracking system with source/dump point management, real-time shift monitoring, and geospatial visualization. Processes IoT telemetry from Eliko proximity sensors and Starlink GPS devices to reconstruct load cycles via state machine. Features polygon geofencing with Apple MapKit, real-time WebSocket updates, PDF reporting, and multi-tenant support. Full-stack React/TypeScript frontend with Node.js/Express backend, MongoDB aggregation pipelines, and Redis caching.

Shadow Device Mobile App

Production-Grade Mobile Application

React Native mobile application (iOS & Android) for field operators with offline-first architecture, real-time location tracking, journey visualization, and activity state management. Built with enterprise-grade architecture including state machines, offline queues, crash-safe persistence, and production stability. Integrates with IMOS ecosystem via WebSocket and REST APIs.

Starlink TCP Server

High Availability Infrastructure

Distributed TCP ingestion server handling fragmented packets, late-arriving events, and unreliable networks. Built with Redis atomic locks, SQS FIFO queues, TCP reconstruction, and self-healing cleanup. Ensures zero duplicates and strict ordering for all downstream systems. Node.js-based with high-availability architecture and failover mechanisms.

Plus 3 additional systems. Full technical documentation available upon request.

Results & Impact
100% Data Integrity Under Production Load
Enterprise-grade ingestion handles fragmented, out-of-order IoT events with zero duplicates and strict ordering guarantees—critical for production-count accuracy in industrial environments where data errors translate to revenue loss
Sub-Second Real-Time Synchronization
Unified real-time framework enables operators, supervisors, and management to see identical live updates across all devices simultaneously—enabling faster decision-making and proactive issue resolution that competitors cannot match
~60% Reduction in Client Deployment Time
Modular architecture enables rapid deployment across new client sites. Automated workflows replaced manual spreadsheet processes, eliminating hours of client-side data entry and reducing implementation overhead—directly improving OptiTrac's scalability and margin
Production-Tested at Enterprise Scale
All systems deployed and running in production across multiple client sites, handling real operational loads in harsh field conditions. Architecture proven to scale across concurrent deployments while maintaining high availability and data integrity

Client feedback

Vortiqal transformed our platform strategy. They didn't just build features—they architected systems that handle real-world edge cases, scale across multiple client deployments, and maintain data integrity under production load. This engineering depth enabled us to position ourselves as a premium, technology-forward provider. Our clients trust these systems in production because Vortiqal built them to work when it matters most.

OptiTrac Leadership

OptiTrac needed to scale from point solutions to an integrated platform play. They serve enterprise clients (mining, construction, industrial) who demand production-grade systems that work reliably in harsh field conditions. We architected a modular ecosystem—14+ integrated modules, high-availability IoT ingestion, real-time synchronization, and offline-first mobile apps—enabling OptiTrac to deliver unified platforms via SaaS or complete turnkey systems. The infrastructure handles fragmented telemetry, maintains data integrity under high concurrency, and scales across multiple client deployments. Result: OptiTrac now offers enterprise-grade solutions that their clients trust in production environments.

Full technical documentation and detailed case study available upon request. Includes complete system architecture, technical depth, infrastructure details, and business outcomes.

The team

6 engineers. Zero middlemen.

We hire for depth, not breadth. Every engineer owns their domain. When you work with Vortiqal, you work directly with the people building your system.

Prem Bhati

Founder & Tech Lead

Architecture, real-time systems, client communication

Zoyride Global → OptiTrac (NZ) → Founded Vortiqal

MERNReact NativeAWS ECS/EFSWebSockets

Lakshay Rose

Senior Web & Mobile

Operator dashboards, mobile apps, API integration

Production experience on OptiTrac IMOS platform

ReactNext.jsFlutterKotlin

Akshat

Backend & Infrastructure

Enterprise-grade backend, microservices architecture

IIT Delhi

Spring BootNestJSDjangoAWS Copilot

Vinit Mahajan

Data Engineering

ETL pipelines, analytics, reporting engines

NIT Kurukshetra

ClickHouseElasticSearchMongoDBPython

Yash

Enterprise Full-Stack

Healthcare, transport, compliance-heavy systems

Enterprise .NET experience

.NET CoreAngular 8MS SQLAzure

Aman

Real-Time & Video Systems

WebRTC, live video, frontend performance

Video & observability specialist

WebRTCAWS ChimeGraphQLDatadog
Founder-led

Prem is involved in every engagement. Architecture, communication, and quality control happen at the founder level.

Specialist depth

Each engineer owns their domain. No generalists spreading thin. Deep expertise in backend, data, infra, and real-time systems.

Small by choice

We grow carefully. Every hire is vetted personally. Quality over headcount. Always.

Let's talk

Ready to solve it? Let's talk.

We take on limited slots (2 concurrent max). Every engagement starts with a conversation with Prem (founder). No sales people. No account managers. Direct access from day one.

Direct line to founder

hello@vortiqal.com

Response within under 12 hours. Always from Prem directly.

How engagements start

  1. 1Discovery call with Prem (founder)
  2. 2Problem mapping & architecture
  3. 3SOW + contract + NDA
  4. 4Milestone or retainer plan

Requirement-based

Requirement-based pricing

Fixed

Milestone-based delivery

Retainer

Long-term partnerships

Good fit

  • Operations-heavy businesses
  • Teams with real technical problems
  • Companies who value depth over speed
  • Global clients (US, AU/NZ, EU, SG, India)

Not for us

  • Marketing-only websites
  • Body-shop style engagements
  • Projects without clear ownership
  • Clients who just want 'coders'